Strategies for Difficult Conversations and Community Resources for You

Feel prepared and confident to handle tough conversations with families

$30

Strategies for Difficult Conversations and Community Resources for You and the Family

0.3 IACET CEU's / 3 Hours

Description:

This training is designed to equip childcare providers with effective strategies for navigating difficult conversations with parents and guardians.

Childcare providers often encounter challenging situations that require open and respectful communication. Learn how to prepare for difficult conversations, create solutions, execute a plan, and be able to provide families with additional resources for a range of concerns.

You will leave the training feeling confident when addressing concerns while maintaining a positive relationship with families.

Outcomes:

At the end of this training, you will be able to:

1. Name 3 ways to prepare for difficult conversations.

2. Name the 3 elements of an effective solutions plan.

3. Name 2 different resources you can provide families with if they have concerns about their child’s development.

Assessment: At the end of the training is a 10 question multiple choice quiz. You must pass with an 80% but don't worry, you get 3 opportunities to take and pass the quiz!

Evaluation: At the end of the training is an anonymous course evaluation.

Completion Deadline: This training expires 6 months from the date of purchase. The course must be successfully completed by the expiration date in order to receive a certificate. Don't forget to download and save the supplemental resources too!

Refunds: There are no refunds.

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